"Celecca's automation solutions have transformed our production line efficiency by 40%. Their support team is exceptional."
"Quality products, reliable delivery, and expert technical guidance. Celecca is our go-to supplier for critical components."
"The technical specifications are detailed and accurate. Installation was seamless with their comprehensive documentation."
ENGINEEREDFOREXCELLENCE
QUALITY ASSURED
All products meet international standards including CE, UL, and ISO certifications.
FAST DELIVERY
Express shipping worldwide with real-time tracking and guaranteed delivery.
EXPERT SUPPORT
24/7 technical support from certified engineers for all your automation needs.
Worldwide Network
Strategic presence across key markets in the Middle East, Africa, and Asia with local expertise and rapid response capabilities.
What Our Customers Say
Real feedback from industry leaders who trust Celecca for their automation needs.
"Celecca's automation solutions have transformed our production line efficiency by 40%. Their support team is exceptional."
"Quality products, reliable delivery, and expert technical guidance. Celecca is our go-to supplier for critical components."
"The technical specifications are detailed and accurate. Installation was seamless with their comprehensive documentation."
Frequently Asked Questions
Get comprehensive answers from our automation experts with decades of industry experience.
What certifications do your industrial automation products have?
All our industrial automation products are certified to international standards including CE, UL, CSA, and ISO 9001:2015 certifications. Our relays, sensors, and control systems meet IEC 61810, IEC 60730, and IEC 60947 standards for safety and reliability in industrial environments.
How do you ensure product quality and reliability?
We implement rigorous quality control processes including 100% testing of all products, environmental stress testing, and continuous monitoring of manufacturing processes. Our quality management system is ISO 9001:2015 certified, ensuring consistent high standards across all automation components.
What warranty do you provide on automation products?
We offer comprehensive warranty coverage on all industrial automation products: 2-year standard warranty on relays and sensors, 3-year warranty on PLC controllers, and 5-year warranty on custom automation systems. Extended warranty options are available for critical applications.
Do you provide quality documentation and certificates?
Yes, every product includes detailed technical documentation, test certificates, and compliance documentation. We provide CE declaration of conformity, test reports, and installation manuals to ensure proper integration and compliance with industrial standards.
Do you provide 24/7 technical support for automation systems?
Yes, we offer round-the-clock technical support with certified automation engineers. Our support team specializes in industrial automation, PLC programming, sensor integration, and relay troubleshooting. Emergency support is available for critical system failures.
What types of technical support do you offer?
Our comprehensive technical support includes product selection guidance, installation assistance, programming support for PLC controllers, troubleshooting for automation systems, integration help with existing equipment, and preventive maintenance recommendations.
Do you provide on-site installation and commissioning services?
Yes, our certified technicians provide on-site installation, commissioning, and startup services for automation systems. We offer training for your maintenance team, system optimization, and ongoing technical consultation to ensure optimal performance.
How quickly do you respond to technical support requests?
We guarantee response times of under 2 hours for critical issues, 4 hours for urgent requests, and 24 hours for general inquiries. Our support team is available via phone, email, and remote assistance tools for immediate problem resolution.
What are your delivery timeframes for automation products?
Standard automation products ship within 24-48 hours from our warehouse. Express delivery is available with 24-hour guaranteed delivery for urgent orders. Custom automation systems typically ship within 2-4 weeks depending on complexity and customization requirements.
Do you offer international shipping for automation equipment?
Yes, we provide worldwide shipping to all 9 countries we serve. We handle all customs documentation, import permits, and compliance requirements. Our logistics partners ensure safe and timely delivery of sensitive automation equipment with real-time tracking.
What packaging and handling do you use for industrial products?
All automation products are packaged in industrial-grade containers with proper cushioning and moisture protection. Sensitive electronic components are shipped in anti-static packaging. We use specialized handling for heavy equipment and provide lifting instructions for large automation systems.
Do you offer just-in-time delivery for manufacturing facilities?
Yes, we offer JIT delivery programs for manufacturing facilities requiring regular automation component supplies. We maintain strategic inventory levels and coordinate with your production schedules to ensure components arrive exactly when needed, minimizing inventory costs.
Can you develop custom automation solutions for specific industries?
Absolutely. Our engineering team specializes in developing custom automation solutions for manufacturing, energy, building automation, and process industries. We analyze your specific requirements and design integrated systems using our premium automation components.
What types of automation systems can you integrate?
We integrate comprehensive automation systems including PLC-based control systems, sensor networks, relay control panels, HMI interfaces, SCADA systems, and IoT-enabled monitoring solutions. Our systems can integrate with existing equipment and communicate with enterprise systems.
Do you provide automation system design and engineering services?
Yes, our automation engineers provide complete system design, including electrical schematics, control logic programming, HMI design, and system integration planning. We offer feasibility studies, cost analysis, and ROI projections for automation projects.
Can you retrofit existing equipment with modern automation?
We specialize in retrofitting existing industrial equipment with modern automation technology. Our engineers assess your current systems and recommend upgrades that improve efficiency, safety, and reliability while maintaining compatibility with existing infrastructure.
What industries do you serve with automation solutions?
We serve diverse industries including manufacturing, oil & gas, power generation, building automation, transportation, food & beverage, pharmaceuticals, and water treatment. Our automation solutions are designed for harsh industrial environments and critical applications.
Which countries do you operate in for automation services?
We operate in 9 strategic countries: India, Saudi Arabia, UAE, Qatar, Kuwait, Oman, Turkey, Kenya, and Tanzania. Each market has local technical support, inventory, and service capabilities to ensure rapid response and reliable automation solutions.
Do you have local partners and service centers?
Yes, we maintain strategic partnerships with local automation specialists, system integrators, and service providers in each market. This network ensures local expertise, faster response times, and better understanding of regional requirements and regulations.
What are your capabilities in emerging markets?
We have extensive experience in emerging markets, understanding local challenges, regulatory requirements, and infrastructure limitations. Our solutions are designed for reliability in challenging environments and include local language support and training programs.
How long has Celecca been providing automation solutions?
Since 2018, Celecca has been delivering premium industrial automation solutions with over 6 years of experience in the automation industry. We've successfully completed thousands of automation projects across 9 countries, serving 500+ industrial customers.
What is your track record in automation project delivery?
We have a 98% customer satisfaction rate and have successfully delivered automation projects ranging from simple relay control systems to complex multi-site SCADA implementations. Our project completion rate is 100% with zero safety incidents.
Do you have case studies of successful automation implementations?
Yes, we have extensive case studies documenting successful automation implementations across various industries. These include energy management systems, manufacturing automation, building control systems, and process optimization projects with detailed ROI analysis.
What makes Celecca different from other automation providers?
Our combination of premium product quality, extensive technical expertise, global presence with local support, and commitment to customer success sets us apart. We focus on long-term partnerships rather than just product sales, ensuring sustainable automation solutions.
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